General Information - Zhengzhou Known Imp.& Exp. Co., Ltd
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Find Answers Fast: Everything You Need to Know, Clearly Answered in Our Comprehensive FAQ
FAQ
Frequently Asked Questions
Click on a question below to reveal the answer. Scroll down for concession and related questions. For any questions not answered here, always feel free to contact us for more information.
Q
Do you provide delivery service? How much do you charge?
A
Several factors influence shipping costs, including weight, shipping container size, destination, insurance fees, tariffs, and the chosen route. The exact shipping cost will be included in the quote. Rest assured, we'll find the most cost-effective delivery solution for you.You can also ship through your agent in China.
Q
Are You a Manufacturer or Dealer?
A
We are a manufacturer with over 10 years of experience in custom design and production of concession trailers, food carts, food kiosks, and shipping containers. Every unit showcased on our website is built at our own manufacturing facility.
 
Q
Can You Build Custom Units Based on My Specific Requirements?
A
Of course!
One of the key factors that sets us apart from our competitors is our unparalleled capability and experience in customization. Every model we offer is meticulously designed to be easily tailored to your specific needs. You can specify anything at ZZKNOWN. Take a look at our gallery to learn more about our design and get inspired.
If you don't find the feature or option on our website, feel free to reach out to our design team. You can even directly share images from Google or Pinterest that showcase what you want. We're more than happy to discuss new ideas with you and create a one-of-a-kind design based on your specifications.
Q
Does your electricity wire meet our country's standards?
A
Yes,We choose wires regarding your country standards.
Q
How Long is the Production Time?
A
Production time may vary depending on what you're purchasing and the level of customization.
After the confirmation of CAD designs and the payment of the deposit, food carts and small food trailers usually require 15-30 days for production, while more complex projects may take a month or longer. Production takes place in our factory, giving us complete control over the entire process. There are no delays due to weather.
If the timeline is too long for you, consider our inventory. These models are ready for immediate shipment.
Q
Do You Offer Drawings or CAD Designs?
A
Whether it's a standard model or a custom unit, we provide free blueprints, including color renderings, sections, elevations, electrical drawings, water systems, and floor plans.
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